[Credit Cards] Concierge

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For upcoming trip to Hong Kong, I thought I will want to watch a concert at the classic Hong Kong Coliseum AKA 红磡 and what can be more classic than a concert by god of songs 歌神 Jacky Cheung 张学友.

Jacky Cheung A Classic Tour

Jacky Cheung A Classic Tour

For this kind of concert, there is no doubt that tickets are sold out pretty quickly. So this calls for some special arrangement. You may know each credit card has a phone number behind that you can call your bank for issues with your credit cards. Some banks may even have their own concierge service but services offered may be quite basic or with limited global coverage unless you are holding a top tier credit card. (Like American Express Centurion.) So to get things done globally for average joe like me, who can help? Visa Signature Concierge.

How to reach them?

  • Phone: 800 448 1450
  • Online (Alternative contact numbers listed online for language and region.)

Services:

  • Flight reservations
  • Hotel reservations
  • Restaurant reservations
  • Car rental reservations
  • Event ticket purchases
  • Trip planning
  • Emergency services
    • Reporting lost or stolen cards
    • Emergency card replacement
    • Emergency cash disbursement
  • Other general requests

So how did it went? From enquiry to receive tickets via FedEx, the whole process took 2 weeks. Not too bad. Though I have to pay a premium for the ticket, (A little more than double the cost. What to do? Sold out!) I feel is worth it and I need not worry about the ticket’s authenticity. The seat looks good based on seating plan. So looking forward to an enjoyable concert on boxing day in Hong Kong!

Jacky Cheung Ticket

Jacky Cheung Ticket

Disclaimer: Use credit card responsibly.

[Travel] Singapore Airlines SilverKris Lounge The Private Room at Singapore Changi Airport Terminal 3

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For those who have been following this site, you will be aware that I flew with Singapore Airlines A380 Suites to Hong Kong on 25 January 2016. (Monday) It was a great experience as always and I will be writing about it here.

First, let’s talk about check-in. Checking-in for Singapore Airlines Suites and First Class can be done within Changi Airport Terminal 3 check-in rows. However, there is a separate check-in reception located next to Changi Airport Terminal 3. You need to walk to end of terminal, exit and walk to next building or drive there directly.

Suites/First Class Row

Suites/First Class check-in row

Suites/First Class Check-In Reception

Suites/First Class check-in reception

Privacy

Privacy

Relax & Check-In

Relax & check-in

Decor

Décor

Decor

Décor

Ticket

Golden Ticket

Walkway to dedicated immigration counter

Walkway to dedicated immigration counter

As a passenger on premium cabin class (Business, First and Suites.), lounge is standard entitlement. However, lounge for Singapore Airlines’ First class and Suites in Changi Airport Terminal 3 is different. It is called The Private Room which is located deep in Changi Airport Terminal 3’s SilverKris Lounge. After walking through dedicated immigration counter for Singapore Airlines First Class and Suites passengers, you will be at airside which is not too far from SilverKris Lounge. At reception of SilverKris Lounge, staff will receive you and lead you to The Private Room upon presentation of Golden Ticket. Walking past Business Class and First Class section of SilverKris Lounge along the way.

SilverKris Lounge

SilverKris Lounge

The Private Room

The Private Room

Papers

Papers

Signs

Signs

Seats with high backing for privacy

Leather seats with high backing for privacy

Dining Room

Dining Room

Private Room Within The Private Room

Private Room Within The Private Room

Family Room

Family Room

After making myself comfortable in dining room, champagne is served and food is made to order.

Champagne

Champagne

Menu

Dinner Menu. Ordered Sauteed Lobster with Linguine. U.S Prime Beef Burger with Foie Gras, Rocket Leaf and Fried Quail Egg is also a good pick. Had that on my 1st Suites experience in 2014.

Menu

Dinner Menu. Ordered Assorted Satay and Dim Sum Delights which are quite well known for The Private Room.

Table

Table

Sauteed Lobster with Linguine

Sauteed Lobster with Linguine

Assorted Satay

Assorted Satay

Dim Sum Delights

Dim Sum Delights

Desserts

Desserts

TWG Imperial Oolong Tea

TWG Imperial Oolong Tea

Breakfast Menu

Breakfast Menu. Ordered Scrambled Egg with Bacon.

Scrambled Egg with Bacon and Coffee

Scrambled Egg with Bacon and Coffee

Healthy Stuffs

Healthy Stuffs

You will be able to walk around in The Private Room pretty comfortably. It is spacious and you will feel right at home.

PC and iMAC

PC and iMAC

LG UHD TV

LG UHD TV

Amenities

Amenities

Salvatore Ferragamo Tuscan Soul

Salvatore Ferragamo Tuscan Soul

L'OCCITANE Face Splash with Peppermint

L’OCCITANE Face Splash with Peppermint

SQ Exclusive

SQ Exclusive

Shower

Shower. You can pull your luggage in for security and there is a dry area for you to stow your luggage in.

Shower

Shower

Overall, I enjoyed The Private Room a lot. Size is just nice, ambience is good, delicious F&B, impeccable service, comfortable and safe. The Private Room is open daily from 0530HRS to 0230HRS. When The Private Room is closed, you can still make yourself at home at SilverKris Lounge’s First Class area which is open 24 hours.

Disclaimer: Drink Responsibly.

[Membership card] Priority Pass

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You got stuck in airport due to a long layover, flight delay, missing connecting flight or just want to chill before your next flight and you are only travelling on economy class without premium frequent flyer membership. Most people will be in this situation unless you fly for business a lot. So here is a membership to get: Priority Pass.

Priority Pass

Priority Pass

What this membership provides you with is 2 visits to any of their 850+ airport lounges around the world per calendar year for free. I got this membership card for free through 2 credit cards which give me 2 separate Priority Pass cards for 4 visits to their airport lounges per year. Please note that you shall bring physical Priority Pass membership cards to airport lounge.

Altitude Visa

DBS Altitude Visa Signature Credit Card

PremierMiles

Citibank PremierMiles Visa Signature Credit Card

To find out which airport lounge is available under Priority Pass, you may use their application for Android and iOS.

PriorityPass Logo

PriorityPass Logo

Here are some screenshots from Priority Pass application.

Priority Pass App 1

Priority Pass Application

Priority Pass Search

Priority Pass Search

Priority Pass Lounge

Priority Pass Lounge

Priority Pass Lounge Facility and Restrictions

Priority Pass Lounge Facilities and Conditions

This application is available for FREE without ADs on Android Google Play and iOS App Store.

Google Play APP Store