[Travel] The Haven by JetQuay

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On my recent trip to San Francisco, I took the chance to try out another lounge in Changi Airport Terminal 3 before departure and that is The Haven by JetQuay.


A quick tour around lounge.

So here are some unique points about The Haven by Jetquay:

  • The only landside lounge in Changi Airport. (Air travel 101 time: Landside vs Airside. Landside means before immigration/public/unsecured area while Airside means after immigration/restricted/secured area.)
  • Most lounges will have shower, business Centre, meeting rooms, TVs and F&B. This goes 1-up: Nap rooms. An alternative to airport hotel.

Here are some photos on my Facebook page.

For the lounge portion, I thought this is like a smaller version of JetQuay. Small, cosy and provides the necessities. Food is made to order for breakfast and they have some bread, cereals, snacks, instant noodles and drinks available. For the nap rooms, I did not sleep there but I took a peek. Not very big rooms. But looks comfy for a short nap.

So which card will get you in?

Priority Pass

Priority Pass

The Priority Pass card will get you into the lounge with food for 3 hours per visit. (Excluding Nap room and conference facilities.) The following credit cards will give you complimentary Priority Pass membership with 2 free visits per year.

PremierMiles

Citibank PremierMiles Visa Signature Credit Card

Altitude Visa

DBS Altitude Visa Signature Credit Card

[Travel] Singapore Airlines SQ976 A330-300 SIN>BKK Business Class 7 May 2016

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Is not my first time travelling on A330-300 Business Class with Singapore Airlines. (Did that to Hong Kong before. My 1st adventure in a premium cabin.) However, it is my first time travelling with Singapore Airlines on my birthday in a premium cabin. So this is how it went. In this post, I will focus more on new experiences and some interesting points.

Blue Ticket

Green (Old Economy Class. Now is Premium Economy Class. Not done that yet.)/White Ticket Checked. (Economy Class.)
Blue Ticket Checked. (Business Class.)
Gold Ticket Checked. (Suites.)
Only left Red. (First Class.)

Champagne

Charles Heidsieck Brut Reserve Champagne served at SilverKris Lounge Singapore Changi Airport Terminal 2. Same as inflight.

Gate E20

Gate E20.

A330-300

A330-300.

Priority both on and off the ground.

Priority both on and off the ground.

Deliciously Wholesome: Namyu Cabbage Roll and Jinlen Eggplant and Beancurd with Brown Lamien Noodle and Wood Ear Mushroom

Deliciously Wholesome: Namyu Cabbage Roll and Jinlen Eggplant and Beancurd with Brown Lamien Noodle and Wood Ear Mushroom by Zhu Jun. (Book The Cook.) Not a common choice says the Stewardess. But good pick. Side dishes: Thai Style Salmon and New York Cheesecake as Dessert.

Hidden Menu: Birthday Cake!

Hidden Menu: Birthday Cake! Have to call in to SQ to request. Available for all classes of travel.

Packed for off flight enjoyment. (AKA: Supper)

Packed for off flight enjoyment. (AKA: Supper.)

[Travel] Changi Airport: Behind the scenes

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Woke up pretty early on 3rd March 2016 morning around 5:11am and saw a message from Wilson (Global Travelogy) that was sent at 3:31am. He was travelling in New Zealand and saw an email from Changi Rewards about an insider visit to Changi Airport. (That’s when time difference works in your favor.)

Changi Rewards Email

Changi Rewards Email.

Since I have more than 500 points in Changi Rewards account (DFS shopping, dining and gold tier status FTW!), I quickly lock in my redemption and proceed to Changi Airport to make payment for myself and an additional slot for Wilson on the same day. However, I was told that there was no more allowance available for additional slots when I wanted to make payment. Not good news for Wilson. But thank goodness, an additional slot was made available for us and I went down to make payment for Wilson a few days later. On actual day last Saturday (19 March 2016), we discovered that my redemption was 2nd on list. Guessed that helped Wilson in securing his spot. He is a happy man.

So on 19 March 2016, woke up early in morning and head down to Changi Airport on an UberX. Comfy ride as usual even though it is not a limo. This driver provides charger on board for mobile devices. Not bad. The best I have seen so far is charger + drinks + sweets. It is my preferred mode of transport for Airport other than MRT as it is competitively priced against taxis with no midnight surcharge, comfortable and no queue.

Uber

UberX

Upon arrival at Changi Airport, I jumped into action immediately. Started my first Facebook Live broadcast at entrance. After that, I took some photos and met up with Wilson at Terminal 2 Staff Canteen for breakfast. It is quite easy to find the place with prominent signs.

Changi Staff Canteen Breakfast

Changi Staff Canteen breakfast from pancake stall. Had peanut pancake as well. Not bad.

After breakfast, we head down to Changi Airport Group’s office to register and collect airport visitor pass. There are some interesting sights there too.

Changi Airport Group Logo

Changi Airport Group Logo.

Starwars

Star Wars!

Changi Airport Model

Changi Airport Model. I love taking Panorama shots like this using my Sony a5100. No tripod and minimal to no post editing required.

So here are some pictures of our day in Changi airport. Thanks to Changi Airport for hosting us!

Sunflower Garden

Sunflower Garden.

Enchanted Gardens

Plant in a ball.

Enchanted Gardens

Enchanted Gardens.

Koi

Koi

Orchid

Orchid

Swimming Pool

Swimming Pool.

The Social Tree

The Social Tree.

Butterfly

Butterfly

More Butterfly

More Butterfly.

Dom Perignon

Dom Pérignon at DFS Wines and Spirits Duplex.

Wine for sampling

Wine for sampling at DFS Wines and Spirits Duplex.

Bus

Bus for airside tour.

Firefighting Gear

Firefighting Gear.

Water blast

Water blast.

Redbird

Redbird

Changi

Good to see this whenever landing in Changi.

Disclaimer: Drink responsibly.

[Mobile Application] iChangi

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Firstly, congratulations to Changi Aiport for winning Skytrax World’s Best Airport Award for four consecutive years. It is a place that can make a hardcore westlander like me travel all the way to east on my own accord.

Having stayed overnight at Changi Airport to wait for my morning flight a few times, I can really say that Changi Airport is a home away from home for travelers. There are just so many things that I can do other than staying in lounge. Walking around the 3 terminals to explore shops, cafes, restaurants, gardens, decorations, watch movies, play games on gaming console and powerpoints everywhere to charge gadgets. Most importantly, feel safe there.

So how do I get around in Changi Airport and get updated about my flight? (Like gate changes etc.) iChangi Mobile Application!

iChangi Logo

iChangi

iChangi Splash Screen

Splash Screen. Got to be proud that we win this four times in a row. Sorry Incheon and Middle East airports. Cannot fight lah!

iChangi Arrival Search

Arrival Search.

Departure Search

Departure Search.

Departure Search Flight

Departure Search Flight Number.

Departure Search Flight Result

Departure Search Flight Result. Click Add Flight # to My Flights to monitor.

Departure Flight Search Added

Departure Flight Added.

Monitored Flight

Monitored Flight. Notifications will update you on any changes.

Current Arrival Flights

Current Arrival Flights.

Current Departure Flights

Current Departure Flights.

Menu

Menu.

Flight Info Menu

Flight Info Menu.

Terminal Maps Menu

Terminal Maps Menu.

Shop & Dine Menu

Shop & Dine Menu.

Airport Info Menu

Airport Info Menu.

Settings

Settings.

1 thing I hope to see in this application soon is integration of Changi Rewards membership management.

This application is available for FREE without ADs on Android Google Play and iOS App Store.

Google Play APP Store

[Travel] JetQuay: Changi Airport CIP Terminal

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So Madonna Rebel Heart tour is over in Singapore. How did she arrive and leave Singapore?
Private Jet: Yes
Terminal 1/2/3: Neither. CIP Terminal

Wait a minute. VIP is familiar to most people but what is CIP? CIP stands for Commercially Important Person. Examples of CIPs include Madonna, Gordon Ramsay and Lady Gaga just to name a few. Whenever a private jet or CIP lands in Changi Airport, they will be received and handled by CIP Terminal: JetQuay.

JetQuay Logo

JetQuay Logo

As mentioned in my previous post, I have decided to try JetQuay for the first time when I touch down in Singapore from Hong Kong. So here was my experience as a CIP.

Buggy Ride

Buggy ride from gate to JetQuay. My check-In luggage was retrieved in parallel by their staff.

Arrival in style

Arrival in style.

Bar

Bar

Food

Food

Drinks

Drinks and light food.

Drinks

Drinks

Food

Food

Table and bench

Table and bench: Casual

Cosy

Cosy: Homely

Group

Can fit group comfortably.

Exotic

Exotic corner.

Relax

Relax

Family

Family friendly.

Corner

Corner

Chill while waiting for DFS purchase.

Chill while waiting for DFS purchase.

Business

Can do some business.

Computers

Computers

Spiral

In front of JetQuay’s signature spiral stairs.

So this place looks very exclusive right? It is actually more accessible than many people think. All you just need is Standard Chartered Manhattan World MasterCard Credit Card which only require annual income requirement of SG$30,000. Any freshman who start work can access this. You can just call JetQuay for booking. For details, check my previous post.

Manhattan

Standard Chartered Manhattan World MasterCard Credit Card

[Deal] Priceless Singapore by MasterCard

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MasterCard has tied up with some merchants to offer good benefits. As they are famous for their campaign “Priceless”, they have a website to highlight benefits: Priceless Cities.

As I worked on booking things for my Hong Kong Trip next week, I looked through for benefits that I can possibly try for first time. One thing that popped up is JetQuay.

JetQuay

JetQuay

For those who are not aware of JetQuay, it is a special terminal in Changi Airport serving CIP. (Commercially Important Person. You read that right. Is not VIP.) It is located near to Terminal 2 of Changi Airport. Some dignitaries served by them include Lady Gaga and most recently Gordon Ramsay. (Just this week.)

So you may think this is something for rich and famous. Think again. You can enjoy JetQuay’s signature QuaySide service for free once a month for you plus one with Titanium MasterCard, World MasterCard and above. I saw this benefit on UOB PrviMiles World MasterCard Credit Card website and went ahead to book with JetQuay.

PrviMiles

UOB PrviMiles World MasterCard Credit Card

So what’s the catch? You must be flying on full service airline except for Delta, United, Swiss and budget airlines. You can be travelling on any class and you can enjoy this service for arrival or departure. Enjoy lounge before or after travelling, fetched to/fro gate by buggy and arrive/depart in style with dedicated immigration counters. Check-in luggage? No worries as they will collect it for you. Duty-free? Let them know what you want, pass them your passport, boarding pass and credit card. They will purchase them for you. Transport? They can arrange vehicle for you.

Looking forward to try this on arrival in Singapore. Review next week!

[Travel] Singapore Airlines (SQ) Suites/Economy Class SIN-HKG: Booking Award Flight

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Singapore Airlines (SQ): “A great way to fly”. Pride of Singapore and one airline that I feel lives up to its slogan. (Way better than an airline that used to brag that they are a World’s 5 stars airline. They have dropped that slogan BTW.)

Usually I try to fly via SQ if possible. However, I am also ok with their subsidiary Scoot (Not TigerAir though. I hope SQ kills it.), Jetstar, British Airways and United Airlines. So far I had good experiences with these airlines. But nothing beats complete package of SQ. As their recent campaign says: “No detail is too small”. Their cabin is quite well maintained even on older aircrafts like A330 and service from Singapore Girls and Gents are impeccable.

From 25th to 27 January 2016 (Next Monday to Wednesday), I will be making a trip from Singapore to Hong Kong with a visit to Guang Zhou in between using train from Hong Kong. So I started booking my air tickets with SQ using my KrisFlyer miles.

I have a total of 44,625 KrisFlyer miles in my account which is sufficient for Suites one way on A380 and return via Economy Class. So I booked my flight out on Suites so that I can enjoy The Private Room in SQ SilverKris Lounge at Changi Airport Terminal 3.

SQSuitesMiles

SQ Suites Miles (Save SG$2,760.)

SQSuitesCost

SQ Suites Cost

SQEconomyMiles

SQ Economy Miles (Save HK$3,830. SG$719.19.)

SQEconomyCost

SQ Economy Cost

From pictures above, you are able to see amount of KrisFlyer miles and surcharges required. SQ Suites cost me 31,875 KrisFlyer miles with surcharge of SG$38.50 while SQ Economy class cost me 12,750 KrisFlyer miles and HK$194. (SG$36.43.) Total saving amount to SG$3,479.19. However, I have selected a Preferred Seat (Exit Row.) on my Economy Class flight. That cost US$40 (HK$310 or SG$58.21.) and so total savings drop to SG$3,420.98.

You may be asking how come there are Saver, Standard, Full and how come miles required is stated to be more than what I have mentioned. Airlines usually set quota for amount of seats offered via award with Saver given least amount of seats as it has lowest miles requirement. As for miles required, even though box stated that miles required is 37,500 for Suites for example, it works out to 31,875 miles as a 15% discount is given for online redemption. Redemption offline via SQ Call Centre or Service Centre at Ion Orchard will be charged at full. Do that only if you are redeeming an award flight operated by another Star Alliance airline or trying to do up a super complex itinerary. (Looking at my friend at Global Travelogy. LOL!)

Next, you may ask what is waitlist. It simply means waiting list. That means quota is full for that level and you will be put on a waiting list if you choose that. Waitlist bookings may only receive confirmation as late as 24 hours before flight and miles will only be deducted when you decide to book when available. Alternatively, you can check for award availability on Star Alliance partner airlines (For same amount of miles without discount.) via SQ Call Centre/Service Centre or book an award of higher level.

Hope that gives you a good introduction to redeeming flights with miles. Will be sharing more about miles in future posts. Watch for them.