[Credit Cards] Concierge

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For upcoming trip to Hong Kong, I thought I will want to watch a concert at the classic Hong Kong Coliseum AKA 红磡 and what can be more classic than a concert by god of songs 歌神 Jacky Cheung 张学友.

Jacky Cheung A Classic Tour

Jacky Cheung A Classic Tour

For this kind of concert, there is no doubt that tickets are sold out pretty quickly. So this calls for some special arrangement. You may know each credit card has a phone number behind that you can call your bank for issues with your credit cards. Some banks may even have their own concierge service but services offered may be quite basic or with limited global coverage unless you are holding a top tier credit card. (Like American Express Centurion.) So to get things done globally for average joe like me, who can help? Visa Signature Concierge.

How to reach them?

  • Phone: 800 448 1450
  • Online (Alternative contact numbers listed online for language and region.)

Services:

  • Flight reservations
  • Hotel reservations
  • Restaurant reservations
  • Car rental reservations
  • Event ticket purchases
  • Trip planning
  • Emergency services
    • Reporting lost or stolen cards
    • Emergency card replacement
    • Emergency cash disbursement
  • Other general requests

So how did it went? From enquiry to receive tickets via FedEx, the whole process took 2 weeks. Not too bad. Though I have to pay a premium for the ticket, (A little more than double the cost. What to do? Sold out!) I feel is worth it and I need not worry about the ticket’s authenticity. The seat looks good based on seating plan. So looking forward to an enjoyable concert on boxing day in Hong Kong!

Jacky Cheung Ticket

Jacky Cheung Ticket

Disclaimer: Use credit card responsibly.

[Travel] Cathay Pacific (CX) Premium Economy Class HKG-SIN: Booking Award Flight

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Another flight in 2 weeks time again to Hong Kong. As usual, flying out on Singapore Airlines Suites on boxing day morning using my miles. Will be in The Private Room on Christmas night to enjoy my Christmas dinner.

So what’s new on this trip? Let’s start off with the return flight. This time round, I will not be returning on a Star Alliance carrier. I will be returning to Singapore on Hong Kong’s flag carrier: Cathay Pacific. (CX)

So why CX?

  1. It’s Hong Kong’s flag carrier. I have been to Hong Kong quite a few times but have never tried it. Have friends who are fans of CX. All ask me to give them a try.
  2. CX took delivery of their Airbus A350-900XWB recently. So got to give this plane and CX’s new cabin product a try. I’m an Airbus guy.
  3. Got my Marco Polo Club Silver status for free. (Usually cost: USD100 and flights worth 300 club points.) Thanks to a corporate benefit from CX for the company I work for in my day job. Benefit: Business Class lounge access for any travel on CX’s flight. SCORE! Will be going to the Pier!

    Marco Polo Club

    Marco Polo Club Silver (OneWorld Ruby BTW!)

  4. Miles transfer. Most banks in Singapore only allow transfer of credit card points to 2 programs: Singapore Airlines KrisFlyer and CX Marco Polo Club/Asia Miles. (Citibank and American Express allows transfer to more programs while Standard Chartered allows transfer over to Singapore Airlines KrisFlyer only at a pretty lousy rate of transfer.)

So I transferred 10,000 miles from UOB using 5,000UNI$ (Due to block redemption requirement.) and 14,000 miles from Citibank to redeem a Premium Economy Class ticket on CX’s A350-900XWB from Hong Kong to Singapore one way for 260HKD. (SG$49.16.) That’s a total cost savings of 7200HKD. (SG$1,361.35. 97% savings!)

CX Redemption

CX Redemption

CX Cost

CX Cost

Let’s see if I can score an upgrade on this flight…